Why does song creation take time?
Momentune creates two original versions in the background. Keep the app open or allow notifications and we will let you know when your songs are ready.
MOMENTUNE SUPPORT
How can we help?
Find quick answers below or email us. We usually respond within two business days.
Email support@momentune.appWhat happens if generation fails?
If a generation fails completely because of a service error, the creation credit is returned automatically. Your balance refreshes when the app becomes active.
Where are my finished songs?
Open Library in the app. Completed versions remain associated with the anonymous Momentune session stored securely on that device.
How do I manage my subscription?
Open iOS Settings, tap your Apple Account, then Subscriptions. Billing, cancellation, and refunds are handled by Apple.
Why did I not receive a notification?
Confirm notifications are allowed for Momentune in iOS Settings. The song will still appear in Library even when notifications are disabled.
How do I request data deletion?
Email us from the device you use with Momentune. Include the approximate date of your latest generation; never send passwords, payment card details, or Apple credentials.